Tyler Dittman

  • Total activity 21
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Activity overview

Latest activity by Tyler Dittman
  • Tyler Dittman created an article,

    Activate your Account Invitations

    For new users When you first joined, you were emailed activation links for several applications used here at Acme to help your business. Look for the Okta email and click on the [Activate Okta Acc...

  • Tyler Dittman created an article,

    How do I edit commission data?

    To edit commission data or any other data provided as part of the compliance review process From the compliance tab, navigate to the info panel (see the "i" icon below) Select “Edit Details” in th...

  • Tyler Dittman created a post,

    I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...

  • Tyler Dittman created a post,

    Feature a post

    Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more

  • Tyler Dittman created an article,

    Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

  • Tyler Dittman created an article,

    What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Tyler Dittman created an article,

    How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • Tyler Dittman created an article,

    How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • Tyler Dittman created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • Tyler Dittman created a post,

    What is the community?

    The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...